By accepting our service fee quote and/or making a payment, you acknowledge that you have read, understood, and agreed to all of the terms and conditions outlined below.
Estimating Services: Typical delivery of material takeoffs and cost estimates is 2–6 business days after order confirmation and full payment. Large projects or multiple trades may require additional time.
Site Plan Services: Delivery of grading, drainage, or civil site plans follows the same timeline, depending on project complexity and scope.
Shop Drawings Services: Turnaround depends on the number of drawings and level of detail, generally 2–6 business days after receiving all necessary information and payment.
Once we have your plans, project details, and scope of work, we will provide a quote with a secure PayPal or Stripe payment link.
Full payment is required before work begins on any estimating, site plan, or shop drawing service.
Payments are non-refundable once work has commenced. Work begins within a few hours of payment confirmation.
Refund exceptions: If the client cancels within 5 hours of payment and before work begins, a refund may be issued.
One round of minor revisions is included. Minor revisions include corrections of dimensions, labels, annotations, or other small adjustments that do not alter overall design intent.
Major revisions, scope changes, or redesigns will be billed separately at our standard rate.
All revision requests must be submitted in writing and consolidated whenever possible to avoid delays.
Estimated delivery timelines will be communicated at the time of order confirmation.
Timelines begin only after receipt of full payment or agreed deposit and all required project information.
While we strive to meet deadlines, delivery dates may be affected by project complexity, revisions, or client delays.
Minor Revisions: Included at no additional cost. Minor revisions include correcting labels, dimensions, annotations, or slight adjustments that do not impact the overall design or estimate.
Major Revisions: Significant scope changes, redesigns, or modifications to grading, drainage, utilities, structural elements, or site layout will be billed separately at our standard rates.
Addendums & Plan Changes: New or revised plans (e.g., addendums from architects or engineers) will be reviewed, and if they require substantial changes to previously delivered work, additional charges may apply.
All requested revisions and plan changes must be submitted in writing.
Delivery timelines are based on project complexity, current workload, and receipt of all required client information.
While we strive to meet estimated delivery dates, unforeseen circumstances (e.g., delayed client responses, plan changes, or technical issues) may impact timelines.
Clients will be notified promptly of any changes to the delivery schedule.
Our cost estimates are generated using costing data like RS Means and other online data resources, and represent average zip code based prices only. They do not account for specific overhead, equipment costs, custom item pricing, and similar factors. We do not validate prices with manufacturers. Before utilizing our information, we urge you to carefully review the pricing. While intended as a guide for average costs in your job site area, your actual pricing may vary based on your company’s unique overhead, profit margins, requirements, and consumables. If you have a preferred price list, we are open to incorporating it into your cost estimation results.
Additionally, please note that your Excel worksheet is editable, allowing you to adjust prices according to your company’s needs. The explanation of average costing is also provided on your estimate and invoice. Given the fluctuating market conditions affecting construction prices in the USA and Canada, it’s essential to verify this information before making decisions.
We strive to be as accurate as possible on all work performed for our customers. However, please make sure to complete your own quality control and review to ensure it meets your expectations. Due to job conditions and area variables, your final requirements and material cost may vary.
Veracity Estimating Services, LLC provides shop drawing services strictly based on the design drawings, specifications, and relevant documentation supplied by the client. We do not create, alter, or validate original design intent, nor do we assume responsibility for errors, omissions, or code compliance in the provided design documents. Our deliverables are intended to represent an interpretation of the client’s design documents for coordination and fabrication purposes only.
We do not provide architectural or engineering design services, and our shop drawings are not prepared under the supervision of, nor are they sealed by, a licensed architect or engineer. It is the sole responsibility of the client to review, approve, and submit the shop drawings for any required professional validation, permitting, or regulatory approvals.
Additionally:
All shop drawings are considered non-certified documents unless explicitly agreed upon otherwise in writing.
Veracity Estimating Services is not liable for any delays, rejections, or additional costs resulting from incomplete or inaccurate information provided by the client provided design drawings.
Any changes to the design, scope, or coordination requirements must be communicated in writing and may result in revisions, subject to additional fees.
The client is responsible for ensuring that all shop drawings are reviewed and approved by the appropriate design professionals or project stakeholders before use in construction.
Scope of Work
Our services include preparation of site plans, grading plans, and drainage plans based on the information and documents provided by the client.
Any changes requested after final delivery may be subject to additional charges.
Any request to modify scope mid-project may affect the delivery timeline and cost.
Client Responsibilities
The client must provide accurate and complete project details, including surveys, geotechnical reports, and design requirements, prior to project commencement.
Delays in providing necessary information may impact delivery timelines.
The client is responsible for verifying all information submitted to us; errors or omissions in client-provided data are not the responsibility of Veracity Estimating Services, LLC.
Deliverables
Plans will be delivered in PDF format (and CAD if requested).
Deliverables are intended for design, planning, and estimating purposes only unless otherwise agreed in writing.
We are not responsible for the use of deliverables outside the intended scope.
Payment Terms
Full payment or agreed deposit must be received before work begins.
Payments are non-refundable once work has commenced.
Any attempt to initiate a chargeback or dispute will be contested and may result in legal action.
Late payments may result in project delays and additional fees.
Liability & Warranty
Plans are prepared for informational and planning purposes and are not a substitute for stamped engineering drawings unless specifically noted.
We are not liable for construction issues, permitting rejections, or changes required by local authorities.
We are not responsible for costs incurred due to errors or omissions in client-provided information.
Ownership & Use
All deliverables remain the property of Veracity Estimating Services, LLC until full payment is received.
Unauthorized use of deliverables may result in legal action.
Termination & Cancellation
Clients may cancel orders prior to work commencement with no penalty.
Once work has started, no refunds will be issued.
Incomplete or partially delivered work due to client delays will still be invoiced in full.
Fee Agreement
Once we have agreed on the fee for the takeoff, estimate, or bid, we will provide you with a payment link. This link will be sent via email and will direct you to a secure payment gateway( Stripe or PayPal). Please note that FULL payment is required before we begin work on the material takeoff or estimate report.
Payment Methods
A Stripe payment link will allow you to pay the 100% upfront fee using various options, including:
We do not collect or store any credit card information directly. All payments are processed securely through Stripe, which are trusted payment partners.
Please ensure that the payment is completed using the provided link in email. We do not have any responsibility to process payments on customer’s behalf, and customer is responsible for entering their payment details directly into the secure payment interface of Stripe.
Estimate Revisions and Inquiries
We base all takeoffs and estimating on the date and version of the original drawings/plans submitted at the time of quoting. If there are any human errors or type-o on our part, we do offer free unlimited revisions to correct your takeoff reports within 90 days of delivery. We also note your files with any requested changes so that your next order will include your preference.
If a client requires revisions to an estimate or has questions related to the provided estimate, we kindly ask that all inquiries be submitted via email. Our estimators typically have busy schedules, making it challenging to accommodate phone calls or meetings for every client. By communicating through email, we can ensure that your questions are addressed promptly and thoroughly.
Please be advised that the fee paid for a takeoff, estimate report, or shop drawings report is generally non-refundable. Cancellation requests will only be considered if the client contacts us within 5 hours of making the payment via Stripe. We do not offer cancellation / refunds after work has been started, completed or delivered to client.
Refund Process:
Note: Veracity Estimating Services LLC reserves the right to modify or update any or all terms and conditions at any time, without prior notice. By engaging with Veracity Estimating’s services, you agree to abide by the terms outlined in these Terms of Service and Conditions.