By accepting our service fee quote and/or making a payment, you acknowledge that you have read, understood, and agreed to all of the terms and conditions outlined below.
We consistently prioritize the confidentiality of client’s identity and have no intention of disclosing the information to other contractors or the public. We try to hide the identity of project owner and contractor details while sending sample estimate to interested/potential clients. If you want us to keep your information private, please let us know in advance. Otherwise, we might use it for marketing, like testimonials or sample takeoff spreadsheet, unless we agree otherwise.
Assumption Policy:
Takeoff and Cost Estimation Disclaimer:
Our cost estimates are generated using costing data like RS Means and other online data resources, and represent average zip code based prices only. They do not account for specific overhead, equipment costs, custom item pricing, and similar factors. We do not validate prices with manufacturers. Before utilizing our information, we urge you to carefully review the pricing. While intended as a guide for average costs in your job site area, your actual pricing may vary based on your company’s unique overhead, profit margins, requirements, and consumables. If you have a preferred price list, we are open to incorporating it into your cost estimation results.
Additionally, please note that your Excel worksheet is editable, allowing you to adjust prices according to your company’s needs. The explanation of average costing is also provided on your estimate and invoice. Given the fluctuating market conditions affecting construction prices in the USA and Canada, it’s essential to verify this information before making decisions.
We strive to be as accurate as possible on all work performed for our customers. However, please make sure to complete your own quality control and review to ensure it meets your expectations. Due to job conditions and area variables, your final requirements and material cost may vary.
Shop Drawing Preparation Disclaimer:
Veracity Estimating Services, LLC provides shop drawing services strictly based on the design drawings, specifications, and relevant documentation supplied by the client. We do not create, alter, or validate original design intent, nor do we assume responsibility for errors, omissions, or code compliance in the provided design documents. Our deliverables are intended to represent an interpretation of the client’s design documents for coordination and fabrication purposes only.
We do not provide architectural or engineering design services, and our shop drawings are not prepared under the supervision of, nor are they sealed by, a licensed architect or engineer. It is the sole responsibility of the client to review, approve, and submit the shop drawings for any required professional validation, permitting, or regulatory approvals.
Additionally:
All shop drawings are considered non-certified documents unless explicitly agreed upon otherwise in writing.
Veracity Estimating Services is not liable for any delays, rejections, or additional costs resulting from incomplete or inaccurate information provided by the client provided design drawings.
Any changes to the design, scope, or coordination requirements must be communicated in writing and may result in revisions, subject to additional fees.
The client is responsible for ensuring that all shop drawings are reviewed and approved by the appropriate design professionals or project stakeholders before use in construction.
Fee Agreement
Once we have agreed on the fee for the takeoff, estimate, or bid, we will provide you with a payment link. This link will be sent via email and will direct you to a secure payment gateway( Stripe or PayPal). Please note that FULL payment is required before we begin work on the material takeoff or estimate report.
Payment Methods
A Stripe payment link will allow you to pay the 100% upfront fee using various options, including:
We do not collect or store any credit card information directly. All payments are processed securely through Stripe, which are trusted payment partners.
Please ensure that the payment is completed using the provided link in email. We do not have any responsibility to process payments on customer’s behalf, and customer is responsible for entering their payment details directly into the secure payment interface of Stripe.
Estimate Revisions and Inquiries
We base all takeoffs and estimating on the date and version of the original drawings/plans submitted at the time of quoting. If there are any human errors or type-o on our part, we do offer free unlimited revisions to correct your takeoff reports within 90 days of delivery. We also note your files with any requested changes so that your next order will include your preference.
If a client requires revisions to an estimate or has questions related to the provided estimate, we kindly ask that all inquiries be submitted via email. Our estimators typically have busy schedules, making it challenging to accommodate phone calls or meetings for every client. By communicating through email, we can ensure that your questions are addressed promptly and thoroughly.
Please be advised that the fee paid for a takeoff, estimate report, or shop drawings report is generally non-refundable. Cancellation requests will only be considered if the client contacts us within 5 hours of making the payment via Stripe. We do not offer cancellation / refunds after work has been started, completed or delivered to client.
Refund Process:
Note: Veracity Estimating Services LLC reserves the right to modify or update any or all terms and conditions at any time, without prior notice. By engaging with Veracity Estimating’s services, you agree to abide by the terms outlined in these Terms of Service and Conditions.